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Contact TextVerification support

Questions about an order, a deposit, a rental or the API? Message us on Telegram or send an email, any day of the week.

Ways to reach us

Telegram

The fastest way to reach us

Chat with our team for quick help with orders, codes, deposits and your account.

@text_verification

Message us on Telegram

Email

For detailed questions

Write to us about anything that needs a longer answer: account requests, business enquiries or a problem you'd like us to look into.

[email protected]

Help us help you faster

When something goes wrong with an order, include:

  • The order ID, from your order history
  • The phone number you received
  • The service you were verifying
  • When it happened, and any error message you saw
  • For deposits: the amount, the coin and network, and the transaction ID

Quick answers

Many questions are answered right away in our FAQs:

Other requests

  • Developers

    Start with the API documentation; our team can help with integration questions too.

  • Business and volume

    Need high volumes, a reseller setup or a partnership? Email us with "Business" in the subject.

  • Report misuse

    If you believe one of our numbers was used for fraud or spam, email us the number, the date and what happened.

  • Privacy requests

    To get a copy of your data, correct it or delete it, email us from your account's email address with "Privacy request" in the subject.

  • Legal requests

    Authorities can send formal requests to our support address with "Legal request" in the subject. We answer valid requests as the law requires.

  • Report a security issue

    Found a vulnerability? Email us with "Security" in the subject and the steps to reproduce it. Please don't access other users' data while testing.